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Chief of Police
Scott Rohmer
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Employee Email
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 Communications
Communications
is one of the most important of the support services contained within police
departments. It is the division responsible for maintaining the vital link
between the public and the Police Officers in the field. Police
Communication Specialist, also known as a Dispatcher, handle many types of calls
and situations daily, from requests for information to emergency or critical
incident. The Dispatcher provides a necessary, indispensable function for the
public and the Police Officer alike.
At the Ashland
Police Department the Communications Division receives thousands of calls a
year. Many of these calls are simple requests for directions, phone
numbers and referrals that are handled directly by the Dispatcher, or referred
to other departments for assistance. Hundreds of other calls result in
"calls for service" which require either a Police Officers response or
other action which needs to be documented. The Dispatcher also receives
the incoming emergency calls of an emergency nature which require the
Dispatchers greatest skills, training and level-headed thinking to be
utilized.
Like the
Police Officers in Ashland, the Dispatchers work a four day on, two day off
eight hour shift. There is one Dispatcher on duty at any given time of day
or night, twenty-four hours a day, seven days a week, and
three-hundred-sixty-five days a year.
In
Ashland there are five full-time Dispatchers and two part-time Dispatchers, all
of whom are CPR, First Responder and E911 certified.
Written by
Dispatcher Mark Byron
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